Solution boxes installed in every village, city
Applications will be taken from the general public till April 11
Raipur, April 11, 2025: Under the guidance of Chief Minister Vishnu Dev Sai, the process of taking applications from village to village, city to city under Sushasan Tihar is going on to solve the problems of the public and to meet them face to face. Applications will be taken from the general public till April 11. In the first phase of receiving applications, more than three lakh 18 thousand applications have been received in three days, out of which 2 lakh 89 thousand 648 applications are related to various demands while the number of applications related to complaints is only 19 thousand 375. It is worth mentioning here that Sushasan Tihar will be organized in three phases. In the first phase, from April 8 to April 11, applications are being taken directly from the general public in the offices of Gram Panchayats and Urban Bodies. People are putting applications related to their problems and demands online, in camps and in Samadhan Box in their respective districts. Officers and employees have also been deputed in the offices of Gram Panchayats and Municipal Corporations to fill the applications related to the problems of the general public, so that people do not face any problem in submitting applications related to their problems. Under Sushasan Tihar, there is also a system of receiving applications through online application portal and Common Service Center. Samadhan boxes have also been kept in development blocks and district headquarters to receive applications, where people are submitting applications regarding their problems.
It is noteworthy that continuous efforts are being made by the Chhattisgarh State Government for good governance and transparency. In this episode, the organization of Sushasan Tihar-2025 is an important initiative. Under Sushasan Tihar-2025, all the received applications will be entered in the software and handed over to the concerned departments, and their redressal will be ensured within a month. Chief Minister Vishnu Dev Sai has said that the objective of Sushasan Tihar 2025 is to effectively and promptly resolve the problems of the general public, transparency in government work and to establish direct communication with the public. Chief Minister Sai has already directed all the District Collectors to ensure the well-organized organization of Sushasan Tihar and prompt redressal of the applications received under it. He said that the status and quality of redressal will also be reviewed at the state and district level. In the third phase of Sushasan Tihar, Samadhan camps will be organized between 8 to 15 gram panchayats of each district. Camps will also be organized in urban bodies as per the need. In the camps, the general public will be informed about the status of their application, and as far as possible, the application will be resolved there itself. The remaining problems will be resolved within a month and information will be given. Information about public welfare schemes will be given in the Samadhan camps and application forms for beneficiary-oriented schemes will also be made available. Active participation of MPs, MLAs and other public representatives is being ensured in this campaign. The Chief Minister, Ministers, Chief Secretary, Secretary-in-charge and senior officers will personally be present in the camps and communicate with the general public, and take feedback on the benefits received from development works and schemes. Along with this, the actual status and quality of the ongoing construction works will also be evaluated through surprise inspection.